No referral needed. You can book directly with any of our practitioners just call us, book online, or walk in. Our team will help point you in the right direction if you're not sure where to start.

We proudly support Australian veterans and accept Department of Veterans' Affairs (DVA) Gold and White Cards. To be eligible, you will need a DVA referral from your GP. DVA-referred services are fully covered. Our Physiotherapy, Dietitian and Exercise Physiology services are accepted under DVA.

If you are an active serving ADF member, Bupa Defence will contact us directly to arrange your appointment under that funding, no out-of-pocket cost to you. If you need treatment, simply let your Defence GP know about Walloon Health Hub. They can look us up in the system and refer you across. We are currently accepting Bupa Defence patients for physiotherapy and exercise physiology.

We support NDIS participants who are self-managed or plan-managed. Our exercise physiologists, physiotherapists and dietitians are experienced in working toward NDIS goals supporting independence, mobility, strength and overall wellbeing.

The process begins with an initial consultation where you and your practitioner will discuss your goals and develop a personalised treatment plan. A service agreement will then be completed to support your ongoing care.

If your GP has placed you on a Chronic Disease Management (CDM) Plan, you may be eligible for up to 5 Medicare-rebatable sessions with our exercise physiologist, physiotherapist or dietitian. You'll need a referral and EPC plan from your GP to get started.

We process the Medicare rebate in person so it arrives back in your account as quickly as possible. Our dietitian services are bulk billed.

For out-of-pocket fees after rebate:

Rebate value $61.80

Physiotherapy initial $58.20 gap

Physiotherapy follow-up $48.20 gap

Exercise Physiology initial $34.20 gap

Exercise Physiology follow-up $23.20 gap

Dietitian Bulk billed

We have HICAPS available on-site, so you can claim your private health rebate instantly at the time of your appointment, no paperwork, no waiting. Most major funds are accepted.

All our practitioners are eligible for private health rebates depending on your own plan.

Not sure what you're covered for? Drop into reception and we can run a quote on the spot to show you exactly what you may be eligible to claim before you book.

We accept WorkCover Queensland claims. Simply bring in (or email) your relevant WorkCover documents, including your claim number, along with any referrals from your doctor, and we can get you started straight away.

Not sure if your funding arrangement is covered? Reach out to us and we'll do our best to help. We're always open to exploring funding agreements and finding a pathway that works for you. Give us a call or send us a message and our team will look into it.